"From Business Analytics to Business Insights”

The experts in our Business Insights team help forward-thinking organizations across different industries in becoming a successful strategy- focused organization. With clear insight into the cost & profitability of your products, services and customers, we provide you with the detailed information you need to make the right decisions & strategic actions.

Our focus as business consultants is to assist you in the realization of your mission and to provide you with practical answers to unlock the true potential of your organization.

We do not just provide you with a solution, we work together until we find the answer that best fits the needs and capacities of your organization and we will continue to work with you until all pieces of the puzzle have been brought together and performance actually improves.

Over the years, we have developed a list of Preferred Partners in Business Software, based on qualities such as flexibility, scalability, and vision. Their software, combined with our years of expertise, will help your company thrive, today and tomorrow.


Acorn Systems provides profitability and cost management software and services to drive better business decisions. Delaware Consulting is the global partner for the Acorn Performance Suite (Performance Analyzer, Cost Analyzer, Supply Chain Analyzer…).



Delaware Consulting offers Microsoft’s broad spectrum of solutions in Business Productivity and Business Applications. As preferred partner for complex projects, characterized by business transformation and change management, Delaware Consulting is an exclusive member to the ‘Microsoft President’s Club’.



Delaware Consulting implements the full SAP solution portfolio, customized to the needs of both SMEs and large enterprises. Delaware Consulting is a genuine long-term partner, which ensures that the hard- and software continue to fulfil its customers’ needs, even many years after the go-live.



SAS helps organizations anticipate and optimize business opportunities. We do this through advanced visualizations and predictive analytics that turn data about customers, performance, financials into meaningful information.



Tableau Software is a breakthrough self-service BI-provider.

Delaware implements Tableau’s breakthrough products to change the way people use data.

Our Expertise

Our expertise is our differentiator by combining the best of the academic world and its developments with best practices and experiences from 'the field'.

Our teams are considered the best in the field of business performance. Our passion, drive for results, pragmatic approach and expert skills have given our organization the recognition as a 'trusted advisor', delivering high quality and sustainable results at an accelerated pace.


Strategy & Transformation

We make our clients think about their organization. Not only about their future, but about their market, their competitors, their capabilities, their processes... Delaware Consulting helps you in co-creating a strong and sustainable strategy, aimed at creating value for your stakeholders and transforming into the organization you aspire to become.



Making tough decisions is always easier when you have reliable information to fall back on. With our globally recognized expertise in controlling concepts and systems, Delaware Consulting helps companies to reveal those particular insights that will not only improve their decision-making, but also advance their bottom-line profitability.



Reporting that is being done in massive self-developed Excel-sheets, including the continuous updating to meet the requests of the business… Sounds familiar? Delaware Consulting helps companies gain competitive advantages by making sure that our clients have an up-to-date and integrated view of their business intelligence.



Having smooth automated finance tools & processes from closing to consolidating and to reporting, integrated with forecasts and budgets… Delaware Consulting is the trusted advisor for a significant number of finance-offices to make sure that your financial processes run in the best way possible, without fault.

Our Team

The Business Insights team is led by a group of globally recognized experts in the field of Strategy & Transformation, Costing & Profitability and Business Intelligence. They guide our clients towards improving their overall performance with the support of over 80 Business Insights consultants, specialized in making companies run better.


Patrick Andersen (Partner)

Patrick has gained extensive experience in a broad range of consulting areas, ranging from operational & financial process reviews to the design and implementation of complex measurement frameworks and systems.

Based on his former role as managing partner with an international IT-consultancy firm, Patrick is highly experienced in overall management and client management. Patrick has the expertise and drive to match corporate strategies with operational processes and best-in-class integrated systems, improving businesses’ performance.


Werner Bruggeman (Board of Directors)

Werner is a Performance Management thought leader and Professor in Management Accounting and Control at the University of Ghent, as well as Vlerick Business School, where he was dean from 1993 until 1998.

He is highly experienced in training and consultancy, especially in the design and implementation of cost and performance measurement systems. He coaches many companies in strategy development and implementation and the introduction of the Strategy Focused Organization.


Thierry Bruyneel(Partner)

Thierry specializes in the domain of strategy execution, management control and (time-driven) activity-based Costing. He is highly appreciated in the market in designing and implementing global concepts, processes and systems related to this.

Thierry is being asked for speaking assignments at different universities, high schools and business seminars, like CIMA, EHSAL, VLEKHO, IFBD, and KLUWER. In 2004, he also contributed to the book 'Time-Driven Activity-Based Costing' (Kaplan and Anderson), with the success-story of the first European time-driven ABC implementation at Sanac Logistics.


Philippe Dendievel (Partner)

Philippe has a background in automation, IT infrastructure management, database technology, and application development and business intelligence.

Philippe has been the project manager for the implementation of numerous business intelligence & data warehouse projects in Belgium, the USA, and China, and he has significant experience in business intelligence applications and executive dashboards.


Geert Scheipers(Partner)

Geert has plenty of practical experience in the field of Management Accounting & Control, serving initially as financial controller for a publicly listed logistic service provider. He has specific interest in linking the latest academic developments with practioners’ insights in the domain of strategy development & implementation, value-based management, ABC/M and the balanced scorecard.

Geert is a guest lecturer at the Vlerick Business School, academic lead at Antwerp Management School, member of the Board of the Belgian Institute of Management Accountants and Controllers (BIMAC) and author of a number of interesting articles and papers.


Have a look at some of our business cases. We continue to update this page as frequently as we can to give you the best idea possible of what Business Insights can do for your company.



Delaware Consulting helps define the Eternet corporate strategy while optimizing the business portfolio.

Download Eternet Case=

Jessa Ziekenhuis

Delaware Consulting inspires Jessa Ziekenhuis medical personnel to nurture a new corporate strategy.

Download Jessa ZH Case=

Panasonic Europe

Delaware Consulting transforms Panasonic Europe's corporate strategy into an effective sales and marketing strategy.

Download Panasonic Case=

Tessenderlo Chemie

Delaware Consulting aligns corporate, business unit, and support unit strategies at Tessenderlo Chemie.

Download TC Case=

Thomas Cook

Delaware Consulting guides Thomas Cook's transformation from a brochure-driven to an e-driven organization.

Download Thomas Cook Case=


Delaware Consulting helps Infrax to streamline its organization completely after a set of mergers.

Download Infrax Case=


Delaware Consulting introduces Time-Driven Activity-Based Costing at the third largest insurance company in the Netherlands.

Download ASR Case=

Coca-Cola Enterprises Belgium

Delaware Consulting streamlines the processes of the distribution centers of Coca-Cola Enterprises Belgium.

Download CCEB Case=


Delaware Consulting improves management accounting & control at Cetrel, including innovative chargeback methodology.

Download Cetrel Case=


Delaware Consulting partners with Colruyt to improve cost awareness of their Shared Services.

Download Colruyt Case=


Delaware Consulting helps KBC to improve insights of their cost-to-serve in the dynamic and complex environment of bancassurance.

Download KBC Case=
We are hard at work at creating Financial Management cases for your inspiration. In the meantime, feel free to contact us to see how we can help.
We are hard at work at creating Performance Management cases for your inspiration. In the meantime, feel free to contact us to see how we can help.


Delaware Consulting implements a global Business Intelligence system on top of an SAP solution for Quiksilver.

Download Quiksilver Case=

TCR Group

Delaware Consulting provides TCR Group with a solid new reporting system, based on Microsoft technology.

Download TCR Case=

Research and Publications

Our Business Insights team has a rich history of publications and groundbreaking research in all aspects of Performance Management and Business Intelligence.

When we say that we are the best in what we do, we mean it. Business Insights is at the forefront of new developments and continues to write management books and teach at all major universities, business schools and management schools.


Delaware Digital Office Locations

Our offices World Wide!

Click an area on the map to view more information about or offices in America, Europe and Asia


United States

Delaware Consulting US, Inc
145 East Magnolia Avenue
Suite 208
Auburn, AL 26830

Tel: 1.334.246.1962

Delaware Consulting US, Inc
3780 Mansell Road, Suite 350
Alpharetta, GA 30022

Delaware Consulting US, Inc
1177 Avenue of the Americas,
7th floor
New York, NY 10036



Delaware Consulting
Kapel ter Bede 86
8500 Kortrijk

Tel: +32 56 27 44 44

Delaware Consulting
Uitbreidingstraat 2-8
2600 Berchem

Delaware Consulting
Avenue Pasteur 23
1300 Wavre


Delaware Consulting SAS
47, rue Waldeck Rousseau
69006 Lyon

Tel: +334 72 83 41 41

Delaware Consulting Nord
84 rue Nationale
59800 Lille

Delaware Consulting SAS
5 Rue de Gorges
Place Royale
44000 Nantes

Delaware Consulting SAS
63 rue de Rivoli (4th floor)
75001 Paris


Delaware Consulting
Hambakenwetering 5
5231 DD 's-Hertogenbosch

Tel: +31 73 689 35 37


Delaware Consulting Luxembourg SA
2, rue des Joncs
1818 Howald


Asia Pacific


Delaware Information Consulting Shanghai
Room 39-40, 25F The Headquarters Building
No/ 168
Xi Zang (M) Road
Shanghai - P.c. 200001

Tel: +86 21 5179 8327 / 8328

Delaware Consulting Shanghai
Centro Building
No.568 Hengfeng Road Shanghai
Room 2903, 29F
200070 Shanghai

Delaware Consulting Suzhou
Unit A0408, SISPARK Phase IV
1355 Jinjihu Avenue, SIP
215021 Suzhou

Delaware Consulting Harbin
2F, 10 Xuefu 4th Street
Nangang DT
150086 Harbin


Delaware Philippines 10F Net Lima Building 5th Avenue corner 26th street Bonifacio Global City Taguig Philippines 1634


Delaware Singapore 17 Hong Kong Street #05-01 Singapore 059660

Let's talk